(469) 888-8241 | [email protected] | Same day appointments |In-person | Telehealth : 7 days a week, 9am-9pm | Free Consultation |Medicaid |accept most insurances
400 Stonebrook Pkwy STE 902 Frisco,TX 75036
Notice of Privacy Practices | Medivira
Effective Date: 4/29/ 2026
This Notice describes how Medical Information about you may be used and disclosed.PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices (“Notice”) applies to Medivira (DR SALEHA JAFAR MEDICAL PRACTICE PLLC/ dba/Medivira) and all it's affiliated members ( (“we” or “our”), website, Platform and other services ( “Site”, “Services”) and describes our legal duties and privacy practices with respect to your Protected health information ( "PHI", "your information" ) which will not be used for any other purpose without your explicit consent.We are required by law to provide you a copy of this Notice and to notify you if there is a breach of this information.
Medivira maintains the privacy of your Personal and health information in accordance with federal, state and HIPAA laws. In particular,substance use disorder PHI is maintained in accordance with 42 U.S.C. § 290dd–2 and 42 C.F.R. Part 2, the Confidentiality of Substance Use Disorder Patient Records (“Part 2”).
How we obtain your information:
We receive usage data when you use our Services for example, when you view or search content on our Website, install applications, create or log into your account and information you provide when you register.We may also collect and receive data about the devices and computers used by you to access our Services-- IP addresses, information about browser and mobile device used,pages visited, location and cookies.
We may also receive your information through a third-party, such as your Health care Providers, health insurer or employee benefits program.
Protected health information will not be used for any other purpose, including marketing, without your consent. We don't share phone numbers with third parties for marketing purposes.
HOW WE USE AND DISCLOSE YOUR INFORMATION
We use the information we collect for the following purposes:
to administer, operate, maintain and secure our Services
to monitor and analyze usage and activities related to our Services, for accounting, recordkeeping, backup and administrative purposes
to customize and improve the content of our communications, websites and social media accounts
to provide customer service and support,communicate with you,respond to your comments, questions and request testimonials, surveys and feedback from you about our Services
to process and complete transactions,send you alerts and notifications,purchase confirmations and invoices
to educate and train our workforce
to respond to a legal request or claim,comply and cooperate with law enforcement, judicial orders, and regulatory inquiries.
to enforce any applicable Terms of Use, and to ensure the safety and security of our Services and our users. For example:to authenticate users, to facilitate secure payments
conduct audits, and enforce our terms and policies;
to investigate and protect against fraud, malicious or unauthorized access, and other illegal activities; and
to demonstrate compliance with our policies and procedures,privacy and data security laws and regulations such as HIPAA and GDPR
to provide you with health and wellness notifications and information that may be of interest to you
to provide you with targeted, personalized advertising and promotional information about offers, services or products of third parties that may be of interest to you. We do not share your personal information with them, although you may choose to share your information with such third parties if you choose to access the third party’s website, click on the link in an advertisement, contact the third party in regards to the offer or otherwise communicate with the applicable third party whose products or services are being promoted.
To order lab test and other services from our partners
We need your written consent to use and disclose your health information except under following circumstances when we may have to disclose it without your written authorization:
Within Our Organization: Medivira's personnel ( both Medical Providers and non-Provider's, such as customer support) may use and share your information
to emergency medical personnel, If there is a medical emergency due to which your prior authorization cannot be obtained
to third party “business associates” and “qualified service organizations” that perform services such as transcription, billing, and collection services
to entities who are legally permitted to perform audits of our services or facilities.
for Legal Proceedings pursuant to court orders as permissible by law.
to a law enforcement agency or official to report a threat or crime on our Premises or against our Personnel.
to the appropriate state or local authorities to report Child Abuse or Neglect as required by law
To disclose information about a deceased patient relating to an inquiry into the cause of death of a patient under laws requiring the collection of death or other vital statistics or permitting inquiry into the cause of death.
to researchers who are conducting a specific research project. Your identifying information will never be published without your written authorization.
to Food and Drug Administration (“FDA”) if an error in the manufacture, labeling, or sale of a product is thought to threaten the health of any individual and they need the information to notify patients or their Providers of potential dangers
Your psychotherapy records or your presence in treatment will not be disclosed to any one without your written authorization. We will not disclose your health information for marketing purposes without your written authorization except as otherwise permitted by law.
Your Rights regarding your health information
You have the right :
to receive a copy of your health information, excluding your psychotherapy notes. We may charge you a fee as permissible by law
to transmit such a copy to any person or entity designated by you.
to request a certain location or a method for communicating with you. For example, you may want us to communicate with you through text or email only and not leave any voice messages or to receive information through a written letter sent to a private address or a P.O. box.
to request that we correct your health information that you think is incorrect or incomplete. For example, if your date of birth is incorrect, you may request a correction in writing.
to request an accounting of disclosures we make of your health information.
to request restrictions on how your health information ( HI ) is used for treatment, payment or health care activities.We are not required to agree unless the restriction request is regarding :
disclosure to your health insurance company for healthcare operations or payment purposes
information is related solely to a health care service paid by you in full
to have Paper Copy of this Notice even if you previously agreed to receive it electronically.
Cookies and similar Technologies, Links to third party websites
When you browse our website, our system will issue cookies by placing small files/code on your device to offer you a more personalized user experience, unless you refuse to accept these by activating the appropriate setting on your browser. However, if you select this setting, you may not be able to access certain parts of our platform or services.No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Our sites may contain links to other 3rd party websites or services that are not owned or controlled by us to provide you with targeted, personalized advertising and promotional information about offers, services or products of 3rd parties that may be of interest to you. We don't share phone numbers with third parties for marketing purposes.We do not share your personal information with 3rd parties unless you ask us to, although you may choose to share your information with them when you access their website by clicking on the link on our site or a link in an advertisement, lab interface, or an offer being promoted that is of interest to you. Once you direct us to disclose your specific information to the 3rd party provider, you understand and agree that they will independently have a right to determine how they will process such information, subject in each case to the applicable 3rd party provider's own privacy policy.
We are not liable for the privacy or business practices of any 3rd party websites and you agree that you will be using these at your own risk. We however encourage you to read their privacy policies to understand what information they collect about you and how they will use, maintain, protect and disclose that information.
You have the right to access, modify, correct, update, delete, restrict or object to our use of your PHI. If you change your mind after authorizing use or disclosure of your health information, you may revoke it at any time by contacting us in writing. You can also use your account settings or contact us to withdraw your consent at any time or request us to delete your data or close your account. You can control marketing and service notifications by changing your communication preferences in account settings or via the unsubscribe link in an email.
You accept that you have read, understood and agree with this Notice of Privacy Practices before accessing our services. You can contact us if you have any questions.
If you do not agree with the practices described in this Privacy Policy, please do not proceed further and do not use our services.
If you feel that your privacy rights have been violated, you can file a complaint by
sending a letter in writing to our Privacy Officer at 400 Stonebrook Pkwy STE 902, Frisco TX 75036 or
emailing us at [email protected], Attn: Privacy Officer or
calling us at (469) 888-8241
Changes to this Privacy Policy
We reserve the right to make changes to this Notice. We will periodically update this Privacy Policy
and each updated Notice will have an effective date listed on the first page.You can access the revised Notice on our website.If we make material or important changes you will be notified.
We encourage you to review this Privacy Policy periodically on our website.
You have the right to file a complaint if you believe your privacy rights have been violated. If you would like to file a complaint about our privacy practices, you can do so by sending a letter outlining your concerns to: Medivira, Attn: Privacy Officer, 400 Stonebrook Pkwy STE 902 Frisco, TX 75036, or by contacting our Privacy Officer by telephone at (469) 888-8241or by email at help@medivira.com. You also have the right to complain to the Secretary of the United States Department of Health and Human Services. You will not be penalized or otherwise retaliated against for filing a complaint
Do We Make Updates to This Notice?
We may update this privacy notice from time to time as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date at the top of this privacy notice. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
Privacy Policy Specific to SMS/TEXT messaging
Please read this "Privacy Policy" first before reading Privacy Policy specific to SMS Messaging
If you do not agree with our policies and practices, please do not use our services
"SMS opt-in or phone numbers will not be shared with any third party or affiliate company for marketing purposes"
Patient information collected by Medivira (DR SALEHA JAFAR MEDICAL PRACTICE PLLC/ dba/Medivira) may include: customer names, email and home addresses, phone numbers, medical history, diagnoses, medications, lab results, imaging reports, payment history, insurance details, and website browsing data.
We may use this information for purposes of:
Treatment: Using patient information to provide medical care, including diagnosis, treatment planning, and medication management.
Payment: Sharing necessary details with insurance companies for billing purposes.
Healthcare Operations: Using data for quality improvement, staff training, and administrative functions.
To Provide: Personalized product recommendations, improve customer service, and analyze trends to enhance our services.
We value your privacy and will only use this information in accordance with our privacy policy.
We don't share phone numbers with third parties for marketing purposes.No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We will not share or sell SMS consent or any of your personal information to third parties for promotional purposes.
We do not share phone numbers, text messaging originator opt-in data, or consent with any third parties except those necessary to provide care and treatment, including third parties that help us provide our messaging services, platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
How to OPT-IN to SMS/Text Messaging for Medivira
You can opt in to SMS/Text Messaging for Medivira by:
Filling out the SMS Consent Form on our website at Medivira.com
By texting START to (469) 888-8241
You will then receive an OPT-IN Message: By texting START you have opted in to SMS messaging from Medivira. To opt out, text STOP. Text HELP for help. Message frequency may vary. Message and data rates may apply.
How to OPT OUT
If you would like to opt out of receiving text messages, please text "STOP" to (469) 888-8241 or reply "STOP" to any message to opt out. You will receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless initiated by you.
How to Ask for Support or Help
Text "HELP" for help or email us at [email protected].
Message frequency will vary. Message and data rates may apply.
Medivira employs a variety of organizational and physical security measures to protect the privacy of our patients' personal information. All of our staff members are required to adhere to our strict confidentiality policy when handling patient information.
How Do I Contact You Regarding This SMS Privacy Policy?
If you have questions or comments about this Privacy Policy, need access to the personal information we collect from you, details about how we have processed it, wish to correct any inaccuracies, or if you want to review, update, or delete the data, terminate your account, or withdraw your consent at any time, you can contact us by:
Text "HELP" to the above number
Write to us at: 400 Stonebrook Pkwy STE 902 Frisco, TX 75036
Contact :
📞 (469) 888-8241
Email: [email protected]
📍Medivira 400 Stonebrook Pkwy STE 902,Frisco, TX 75036
Timings: Same-day appointments
Mon to Sun : 7am–9pm
In-Person:(By appointment only)
Mon, Wed, Fri : 1pm–5pm
24/7 Text Support : TEXT US HERE
Privacy Policy | Terms & conditions | Last updated: May 2026
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